Summer is here and Nissan announced the launch of Phase 1 of its Indian customer service campaign ‘Happy with Nissan’, to be held from May 9-18, 2014.
Nissan announced, service camps will be set up in 66 authorised service outlets spread across 54 cities in India. The only that Nissan customers have to take up is to drop in their vehicles at the regarded outlets, where it will be washed thoroughly and checked for free of cost by qualified Nissan service staff.
Such initiative of Nissan will help its after-sales service team to know what’s cooking up in the back of yard. Meeting face to face with customers will help them to understand their issues better and find appropriate solutions to their problems.
The camp is one of the key initiatives of carmaker’s ongoing drive of improving customer confidence and satisfaction in the brand with regards to the boost impounded in the after-sales service infrastructure during recent times.
Making the announcement, Mr Kenichiro Yomura, President – Nissan India Operations said, “We want to create a service environment that our customers can trust, be comfortable and feel proud of being associated with the Nissan brand. We are consciously working towards optimizing our after-sales service operations so that service wait time and costs can be kept to a minimum. This is one of our key priorities for this year.”
Nissan customers, who will be visiting the service camps between May 9 and 18, 2014, will be entitled to a free car check-up, wash and 20% discount on labour charges. The attended Nissan vehicles are slated to undergo a thorough 60-point check. Other benefits includes, discounts up to 20% on Nissan genuine accessories and up to 20% on Nissan Extended Warranty for vehicles in the warranty period.
Apart from car service, customers to also be given a chance win Nissan genuine car care products, movie tickets, shopping vouchers and other gifts via lucky draws.
